Category: Windows 10 Tips

Little TipsWindows 10 Tips

Windows 10 Command Line – How to Set Password Never to Expire

On Windows 10, using the Windows Management Instrumentation Command Line (WMIC), you can set the password never to expire with the command:

WMIC UserAccount WHERE NAME='username' SET PasswordExpires=FALSE

Note that you have to run the command from an elevated command prompt window.

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On November 15, 2018, Norton ConnectSafe service is being retired or discontinued meaning the service will no longer be available or supported. You may continue to use ConnectSafe until November 15, 2018.
AntivirusmacbookModemsNetworkingRouters

Your Internet May Be Going Down Because Norton ConnectSafe Is Retiring

Hello, World! Your Internet connection may be going down this November 15, 2018 onward if your devices are connected to the internet via Norton ConnectSafe’s DNS IP addresses and you do not have a secondary DNS in place. The announcement is currently displayed at https://connectsafe.norton.com/configureRouter.html with a link to this FAQ that hopefully will answer most of your questions.

The DNS IP Addresses you need to check for and change from are any pair among the following:

  • 199.85.126.10
  • 199.85.127.10
  • 199.85.126.20
  • 199.85.127.20
  • 199.85.126.30
  • 199.85.127.30

If you changed your DNS, you probably know already which one you want to go to next. If you have no idea and need some time to investigate, you can either remove the DNS settings that you have in your device (computer or mobile device) and therefore default to your Internet Service Provider’s DNS settings or you can temporarily follow this How-To Geek article that offers step by step instructions on how to change your DNS to OpenDNS’ or Google’s if you trust these two tech companies.

Alright, you are now in the know, friend!

What to do when you can't delete a program in Windows
Little TipsMalwareWindows 10 TipsWindows PCWindows Server Tips

How To Manually Uninstall a Stubborn Service in Windows?

There are programs that are not easy to uninstall. Sometimes you can easily uninstall the said programs only to find out that they left a trail of files in C:\Program Files\ or C:\Program Files (86)\ that you then try to manually delete.

If all goes away and leaves your computer alone, great! You do not need this article. This article is for times when the program just won’t go away and reports that there is another system using it or another user currently running the program. If there is no user that you know of and there are not programs you are aware of that are still running the unwanted application:

  1. Try to kill the process in the Applications tab of your Windows Task Manager.
  2. If the problem persists, Check your Services tab of the Windows Task Manager and look for the name of the unwanted application or for anything related to it.
  3. If the application you are uninstalling had a server component, you will find it in the list of Services. (Hint: Sort the list by Name instead of PID you can at least identify the program by name.)
  4. Once you find the problematic service. Right mouse click on it to Stop the service and then try to delete the folder or application you had a hard time deleting.
  5. If that still does not let you remove it, then go ahead and run an elevated command prompt to run sc.exe
  6. The command  sc.exe delete <service name> should help you completely remove or delete the service, where <service name> is the name of the service itself as you see it in the service management console, not of the exe.
  7. Finally try to delete the folder you were attempting to delete from C:\Program Files\ or wherever you had installed the application.
  8. If all none of the above solves the problem, there are certainly other methods out here. Let us know what did the trick for you by commenting below. (Pro Tip: Consider bringing in some of the big guns like the Process Explorer from Microsoft’s SysInternals Utilities).
Little TipsWindows 10 TipsWindows PC

How to Record and Capture Every Step You Take and Click in Windows – Problem Steps Recorder

Have you ever wondered how to record all the steps that you went through to get to an error in a program you are using on Windows? There is an app for that! Like, literally, though! Microsoft shares the following guide on their support page.

Pro-Tip: What is cool is that you can use this application to record the steps on how to use a new piece of software to your friend or family member who asks. And if you are in enterprise, this is a handy tool for designing a Standard Operating Procedure manual.

To record and save steps on your computer

  1. To open Steps Recorder, select the Startbutton, and then select Windows Accessories > Steps Recorder (in Windows 10), or Accessories > Problem Steps Recorder (in Windows 7 or Windows 8.1).
  2. Select Start Record.
  3. Go through the steps to reproduce the problem you’re trying to diagnose. You can pause and resume the recording at any time.
  4. (Optional) As you record, select Add Comment, use your mouse to select the part of the screen that you want to comment on, type your comment, and then select OK.
  5. When you’re done, select Stop Record.
  6. Review the record of the steps you followed to make sure it shows what you want it to show. Select Save, name the .zip file, choose where to save it, and then select Save. Now you can attach and send this .zip file to the person helping you troubleshoot the problem on your PC. It can be viewed in any web browser.

To adjust settings

  1. In Steps Recorder, select the down arrow next to the Help button, and then select Settings.
  2. You can change the following:
    • Output location.If you don’t want to be prompted for a location and file name every time you save a file, select Browse to set a default location and file name.
    • Enable screen capture.Select No if you don’t want to capture screen shots—for example, if the screen might reveal personal information that you don’t want to share. The app will still record a text description of your steps.
    • Number of recent screen captures to store.The default is 25 screens, so if you need to record more than that, increase this number.

Please note that this application will not record text that you type in fields, some programs will not work with this app if they fill up the screen, the settings you make for your new recording will not be permanent. When you close the Steps Recorder or Problem Steps Recorder app, the settings you made for the session will be lost.

If your Windows System does not have this app or if there are functionalities you need, the site alternative to suggests some options.

Little TipsNetworkingPrinters and DevicesWindows 10 Tips

ControlCenter4 error CC4-202

How To Get Here

So, there you are with your brand new Brother (e.g. a Brother MFC-L58000DW Series) multifunction (all-in-one) printer, scanner, and fax trying to scan a file from the Device (the scanner itself) to a PC, e.g. a Windows 10 PC.(Jump to Solution Options)

You go the usual way and click Scan to PC, but after you select which PC to scan to, nothing major happens on the scanner. The paper is not drawn into the wide open mouth of your scanner. Instead you scanner’s little LCD sits there telling you to check your firewall settings to allow communication between this scanner and your PC. Maybe you even go and disable your firewall on the PC or do something just as useless and dangerous.

Eventually, you decide to Google this and find this note I wrote to myself (and now to you). Ok, enough rambling, the solution is simple. Well, if the first solution works. Because, otherwise there are 4 to 6 other possible solutions, some more difficult than others. I will list them here, but you can find more details from the source article on Brother’s official website*:

Possible solutions**

Option 1: This solution is for Network Users Only (Machines that have a built in network card only): if you are connected to two different networks at the same time (e.g. Wi-Fi and Ethernet), disable one of them to keep only the one on which the printer can also be found. Then try to scan from the Brother Device and watch for the error message. You may need to restart your computer and check your network to confirm you are still connected to only one correct network.***

Option 2: For Network Users with only one network connection. Hunt down the TWAIN file labeled Twain001.Mtx and delete it (I would first just move it to another location until I determine that this is the solution that works for my case) from your AppData\Local\Temp folder which itself can be found inside your current user folder. Please note that you might need to unhide the AppData folder first. Restart your computer and test the scanner. If you continue receiving the same error message. Check if Option 3 is you case.

Option 3Download and run the ControlCenter4 Update Tool. If you are not of any of the previous two options, you may need to update your Control Center. You should be able to find the ControlCenter4 update tool on Brother’s Downloads page. Install the update tool, run it, restart your computer when prompted and then try to scan again.

Option 4: Reinstall the Brother MFC Pro Printer Utilities program. You can do so using the Uninstall program that is furnished by Brother together with the Printer Utilities software. Restart your computer then reinstall the Brother MFC Software from the original CD. You can also download the Full Driver and Software Package ( please navigate to their downloads page) from their site and install it. Try your scanner after the new software product is installed.

If the problem persists. Try to get in touch with your network administrator or with Brother, the company that produces your printer. You could also just stick to start your scans from the PC until a solution is found.

Disclaimer: *Try at your own risk. **I wrote down these steps as I learned them from Brother’s official site and am not intending to appear as the author of the above troubleshooting steps. ***THIS SOLVED MY ISSUE

Windows 10 TipsWindows Server Tips

How About a Shortcut to Log Off

Push button to log offYou know how you have some of those users who need a shortcut to log off their session on your server? Well, now you can make them one.

Just create a “log me off.bat” file on the desktop and edit it to contain the following string: shutdown /l

Notice: This is the letter “l” and not the number 1.

When they double click on that, they are out!

Oh, you can also customize the shortcut and change the ugly icon of bat files to something more relevant to the purpose of the code.

 

NetworkingWindows 10 Tips

Windows 10 – Change Network Type to Private

In Windows 10, once you are connected to the network you want to set to Private,

  1. Start a Windows Explorer window
  2. Click on “Network” among the items listed on the left of the window
  3. If you have disallowed sharing on Public Networks (recommended) and allowed on Private, there should appear a (yellow) warning in the upper part of the Explorer window to remind you that “Network discovery and file sharing is turned off. Network computers and devices are not visible. Click to change…”
  4. Click on the warning
  5. Respond appropriately to the new pop-up asking if you actually want to allow sharing on Public (NO), or change network to a Trusted/Private network.
  6. Select second option to change network to a Private/Trusted one.
Windows 10 Pop-up message to enable network discovery and file sharing on Private Network

Windows 10 Pop-up message to enable network discovery and file sharing on Private Network. A good way to change network from Public to Private

 

Similar article for Windows 8.1: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/change-type-to-private/97993d60-58e0-4536-a31e-df89cccb7fe1?auth=1